SMS Terms & Conditions

Effective November 13, 2026

 

hese SMS Terms & Conditions apply to text messages sent by Southern Disaster Recovery (“SDR,” “we,” “our,” or “us”). By affirmatively consenting to receive SMS messages from SDR, you agree to these terms.

 

SMS Program Description

SDR uses SMS text messaging to communicate with its employees and subcontractors about important business and operational matters. Text messages may include:

  • Emergency notifications and urgent company announcements.
  • Alternative communications when company email, Microsoft 365, or other communication systems are unavailable.
  • Project updates, operational instructions, and coordination.
  • Work scheduling and related notifications.
  • Safety notifications and important operational reminders.
  • Other relevant business communications consistent with the consent provided.

This SMS program is intended for business-related communications. SDR does not use this program to send marketing, advertising, or promotional messages.

 

Consent to Receive Messages

You must provide affirmative consent before SDR sends you SMS messages. Depending on the process SDR uses, consent may be provided verbally, in person, by telephone, or through another affirmative method. SDR will document verbal consent and maintain consent records.

When providing verbal consent, SDR will explain the general purpose of the messages, that message frequency may vary, that message and data rates may apply, and how to opt out or request help. You may be provided links to these SMS Terms & Conditions and SDR’s Privacy Policy.

Consent to receive SMS messages is voluntary. You may decline consent and may withdraw it at any time by replying STOP.

 

Message Frequency and Rates

Message frequency may vary depending on business needs, operational circumstances, and your interactions with SDR. Message and data rates may apply depending on your wireless carrier and mobile service plan. SDR is not responsible for charges imposed by your wireless carrier.

 

Opting Out

You may opt out of receiving SMS messages from SDR at any time by replying STOP to an SDR text message. After you opt out, you should receive a confirmation message, and SDR will stop sending SMS messages to that number unless you subsequently provide consent again.

 

Help and Support

For assistance with SMS communications, reply HELP. You may also contact SDR through the contact information published at https://www.gosdr.com.

 

Privacy and Information Sharing

SDR does not sell, rent, or share mobile telephone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SDR may use third-party service providers, including SMS messaging platforms, to facilitate the delivery of text messages on its behalf. These providers may use information only as necessary to provide messaging services and may not use SMS consent information for their own marketing.

For additional information about how SDR collects, uses, and protects personal information, please review the SDR Privacy Policy: https://www.gosdr.com/privacy-policy.

 

Supported Carriers and Message Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and network availability. SDR cannot guarantee that every message will be delivered.

 

Changes to or Discontinuation of the Program

SDR may modify, suspend, or discontinue its SMS messaging program or update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

 

Contact Information

For questions about these SMS Terms & Conditions, please contact Southern Disaster Recovery through the contact information published at https://www.gosdr.com.